What our clients have said

The Situation

Vintage Omega Constellation, 1964

A retired engineer brought in his father's watch — a 1964 Omega Constellation automatic that had not been serviced since at least 2005. It was still running, but losing around 90 seconds per day and the crown felt stiff.

What We Found

The movement showed dried lubricants throughout, a slightly worn mainspring, and the crown seal had fully degraded. The timing machine showed inconsistent readings across positions, confirming the lubricant state. The case and dial were in fine original condition.

What We Did

A full comprehensive service with mainspring replacement. Post-service timing settled at ±7 seconds per day across six positions. The crown seal was replaced and pressure-tested. The written condition report noted the original dial and hands as well preserved and advised against any refinishing of the case to maintain period character.

Duration: 3 weeks · ฿13,900 + mainspring

The Situation

Grand Seiko SBGR001, daily wear

A client who travels regularly between Bangkok and Japan brought in a Grand Seiko that was gaining 15 seconds per day. He wanted to know if the issue was worth addressing or if the watch simply ran fast.

What We Found

The movement was in good condition — lubrication adequate and mainspring healthy. The timing issue was positional rather than mechanical, likely exacerbated by frequent changes in temperature between Bangkok's climate and air-conditioned environments. Fine regulation was the appropriate response.

What We Did

Precision timing adjustment only. Post-service: +4 seconds per day dial-up, +2 seconds crown-down. We advised that given the travel pattern, a slight positive rate was appropriate so the watch averaged close to zero. The client decided not to proceed with the seal service — the seals were still adequate and the watch is not worn in water.

Duration: 6 days · ฿7,100

The Situation

Tissot T-Touch Expert Solar

A client had noticed condensation forming briefly inside the glass after a heavy rain. The watch was still functioning normally but she was concerned about long-term moisture exposure to the movement.

What We Found

The crown seal had begun to perish, and the case back gasket showed early-stage compression set. No moisture had reached the movement — the condensation was brief and the solar cell had remained functional. We advised that the seals were worth replacing soon but no movement service was necessary.

What We Did

Water resistance and seal care service only, as recommended. The replacement seals were sourced from our Tissot supply stock. Pressure tested to the watch's rated depth. Returned in two days with a note confirming the movement showed no moisture ingress and the watch was comfortable for normal daily use, including light rain.

Duration: 2 days · ฿10,700